Home/  Return Policy

RETURNS

Following guidelines, we've made a few changes on how you can return your items: Due to Covid-19, all items purchased online from MDH One-Stop-Shop, will no longer be accepted if returned. 

The ONLY CONDITIONS any returned item would be accepted are:

  • Unopened

  • Unused

  • In its original packaging (with the tags)

  • In a resaleable condition

  • With its proof of purchase

  • You’ll also need to return any free items that came with the product

REFUNDS

Refunds will be processed by the original payment method. If you paid on card, it can take up to 7 days to appear back in your account, with PayPal refunds taking up to 30 days.

 

DELIVERY

We are still offering home delivery for all of our items within the UK and Internationally. You’ll receive an email from us nearer the date of delivery to remind you too.

Your order will be delivered to your doorstep in a safe and sensible location, and if you are self-isolating, please make us aware so we can rearrange your delivery date.

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